We commit resources to a program the moment a lesson is scheduled, at that time the reservation is considered final and products for the lesson specified will be sent to the school site.
We understand the occasional need to reschedule due to weather conditions or technical difficulties. However, if we can prevent a cancellation in any way possible, that is preferred.
We would greatly appreciate it if a test connection was made at least two days prior to the lesson so that if any technical issues were to arise we could fix them immediately. If a successful connection cannot be made, the school has the right to cancel the program the day of test.
Failure to connect within 15 minutes of the scheduled start time will result in the cancellation of the program. The participating site may have the opportunity to reschedule the program at a later date and time, depending on availability. Please fill out the form below in order to request an updated schedule of classes.